Payment Policy

1. Introduction

At My Hydrogen Water, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in United Kingdom.

 

2. Accepted Payment Methods

2.1 iDEAL

Secure Online Banking in the Netherlands

iDEAL allows you to make online payments in a secure and straightforward manner within your own bank's online banking environment. It is widely used in the Netherlands.

How it Works:

• Step 1: Choose iDEAL as your payment method at checkout.

• Step 2: Select your bank from the provided list.

• Step 3: You will be redirected to your bank's login page to complete the payment.

• Step 4: Follow your bank's instructions to authorize the transaction.

• Step 5: Once the transaction is confirmed, you will be redirected back to our site, and we will send you a confirmation of your purchase.

 

2.2 Bancontact

Trusted Payment Service in Belgium

Bancontact is a reliable and established payment method in Belgium that enables safe and easy transactions.

How it Works:

• Step 1: Choose Bancontact as your payment method at checkout.

• Step 2: Enter your card details or scan the QR code with the Bancontact app.

• Step 3: Confirm the payment by following your bank's security procedures.

• Step 4: After the payment is confirmed, you will be redirected back to our site to receive a confirmation.

 

2.3 SOFORT Banking

Direct Banking Across Europe

SOFORT is a payment method that allows you to make direct online transfers from your bank account. It is available in multiple European countries and is known for its safety and immediacy.

How it Works:

• Step 1: Select SOFORT Banking as your payment option at checkout.

• Step 2: Choose your country and select your bank.

• Step 3: Log in with your online banking credentials.

• Step 4: Confirm the transaction using your usual authentication method (e.g., PIN or TAN).

• Step 5: After the transaction, you will be redirected back to our site for order confirmation.

 

2.4 Credit and Debit Cards

We accept all major credit and debit cards:

• Visa

• Mastercard

• American Express

How it Works:

• Step 1: Select your preferred card option at checkout.

• Step 2: Enter your card details, including the card number, expiration date, and CVV code.

• Step 3: Your payment will be securely processed through our encrypted payment gateway.

• Step 4: Once approved, you will receive an order confirmation via email.

 

2.5 PayPal

Secure Online Payments Worldwide

Pay quickly and securely using your PayPal account.

How it Works:

• Step 1: Choose PayPal as your payment method at checkout.

• Step 2: You will be redirected to the PayPal login page.

• Step 3: Log in to your PayPal account and confirm the payment.

• Step 4: After confirmation, you will be redirected back to our website with your order details.

 

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

• SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

• PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.

• Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.

 

4. Customer Support

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.

• Email: support@myhydrogenwater.com

• Phone: 020 4576 3533

Our support team is available to assist you Monday to Friday, 9 AM to 5 PM UTC.

 

5. Compliance with [SELLING COUNTRIES] Legislation

All our payment methods and processes strictly comply with the laws and regulations of United Kingdom.

 

6. Payment Confirmation

After completing your payment, you will receive:

• Order Confirmation: An email containing your order details and confirmation.

• Receipt: A digital receipt for your records.

If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.

 

7. Currency

All transactions are processed in GBP. If your bank account is in a different currency, your bank may apply currency conversion rates and fees.

 

8. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

• Verification: We may perform verification checks and request additional information before accepting an order.

• Suspicious Activity: Orders suspected of fraud or unauthorised activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

 

9. Changes to Payment Options

We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.

 

10. Terms and Conditions

By making a purchase on https://myhydrogenwater.co.uk/, you agree to our Terms and Conditions and Return and Refund Policy.

 

My Hydrogen Water

www.myhydrogenwater.co.uk

United Kingdom